Account
Delete your Zuno account
Permanently delete your account and all the data that comes with it. Do it in the app in a few taps — or right here, without installing anything.
Option 1 · In the app
- 1
Open Settings
Tap the menu in the top-left corner, then your profile or Settings.
- 2
Go to Account
Scroll to the bottom of the Account screen.
- 3
Tap Delete account
Confirm, and your account is deleted right away.
What happens to your data
Deleted means deleted.
Deleted right away
- Profile, name, email and photo
- All chats, corrections, translations and saved vocabulary
- Topics, roleplays, schedules and reminders
- Uploaded photos, documents and links
- Preferences, learning progress and push tokens
Kept for a limited time
- Encrypted backups — erased automatically within 30 days.
- Chat reports — kept up to 12 months for safety reviews, without your profile.
- Purchase records — kept by Google Play and as required by tax law.
Have Zuno Pro? Deleting your account doesn’t cancel your subscription. Cancel it first in Google Play → Payments & subscriptions.
Can’t access your email anymore? Contact [email protected] and we’ll verify your identity and delete your account for you.