Terms of Service

By creating an account or using Zuno you agree to these Terms and to our Privacy Policy. If you don’t agree, please don’t use Zuno.

You must be at least 13 years old (or the minimum age in your country). If you’re under 18, you need permission from a parent or guardian.

• Sign in with a magic link sent to your email, or with Google.
• Keep your email account secure — anyone with access to it can sign in to Zuno.
• You’re responsible for activity on your account. Tell us right away at [email protected] if you think it was misused.

Zuno gives you a personal, non-transferable licence to use the app and website for your own language learning. You agree not to:

• Use Zuno for anything illegal, or to harass, threaten, or harm others.
• Generate or share content that is sexual involving minors, hateful, violent or that infringes others’ rights.
• Try to reverse engineer, scrape, overload or bypass security or usage limits.
• Resell Zuno or use it to build a competing product.
• Upload files or links you don’t have the right to share.

Zuno uses AI models to create replies, corrections, translations, lessons and voice. AI can make mistakes, sound confident when it’s wrong, or miss cultural nuance.

If a reply is wrong or inappropriate, use Report in the chat menu so we can review it.

You own the messages, recordings, photos and documents you add (“your content”). You give Zuno a limited licence to host, process, transcribe and transform your content only to provide and improve the service for you, as described in our Privacy Policy.

If you make a chat public, anyone with the link can view it until you set it back to “Only me”.

• Subscriptions — Zuno Pro is a monthly or yearly subscription purchased through Google Play. Prices are shown before you buy.
• Free trials — if offered, you’re charged when the trial ends unless you cancel at least 24 hours before.
• Auto-renewal — your plan renews automatically until you cancel in Google Play → Payments & subscriptions.
• Refunds — are handled under Google Play’s refund policy and applicable law.
• Changes — we’ll tell you in advance about price changes, and you can cancel before they apply.

You can stop using Zuno and delete your account at any time in Settings → Account → Delete account, or at heyzuno.app/delete-account. Deleting your account does not cancel a Google Play subscription — cancel it in Google Play first.

We may suspend or close accounts that break these terms or put others at risk. Where reasonable, we’ll warn you first and explain why.

Zuno is evolving. We may add, change or remove features. If we make material changes to these terms, we’ll notify you in the app or by email before they take effect.

Zuno is provided “as is”. To the extent the law allows, we don’t promise the service will be uninterrupted or error-free, and we aren’t liable for indirect or consequential losses. Nothing in these terms limits rights you have under consumer law that can’t be waived.

These terms are governed by the laws of the country where Zuno AI is established, unless the consumer law of your country of residence gives you additional protection.

Questions about these Terms: [email protected] or heyzuno.app/contact.